COOKIE POLICY
What is a cookie and what is it used for?
A cookie is a small file that is sent to the browser and saved on the user's device when they access and use the website epikaservice.com (hereinafter, also just "Site"), the third level domains and the site epikaservice.com. Cookies allow the Site to function efficiently and improve its performance, including through the collection and analysis of aggregate information, which allow the Site manager to understand how to improve the structure of the Site and its sections. Furthermore, using cookies it is possible to collect information for statistical purposes, mainly to personalize the user's browsing experience, remembering his preferences (for example, language, currency, etc.)
What cookies do we use?
Cookie tecnici
Technical cookies can be divided into navigation or session cookies, which guarantee normal navigation and use of the Site (allowing, for example, to coordinate the modules that make up the pages of the Site or to correlate the pages visited with the same work session) and analytics cookies, similar to technical cookies only if used for the purpose of optimizing the site directly by the site manager (so-called first-party analytical cookies) who can collect information in aggregate form on the number of users and how they visit the site ( for example, to create statistics of the most visited pages, to collect aggregate data of visits by operating system, by browser, etc.).
The use of session cookies is strictly limited to the transmission of session identifiers (consisting of random numbers generated by the server) and software usage data necessary to allow safe and efficient exploration of the site: variables (so-called cookies) of session can avoid the use of IT techniques that are potentially prejudicial to the confidentiality of users' browsing and do not allow the acquisition of personal identification data of the user. Session cookies are not stored permanently on the user's device, but are recorded locally for periods of time established according to the session variables (whose values stored on the hard disk of the device can still be deleted; it is also possible to disable cookies by following the instructions provided by the main browsers).
Third party cookies
Third-party cookies are set by a website other than the one the user is visiting and reside on servers other than that of the site visited (eg: Google, criteo, adnx, casalemedia, doubleclick, googleads.g.doubleclick, facebook , googleadservices, iubenda, prfct).
Therefore, the use of data collected by these external operators through cookies is subject to their respective privacy policies.
On the Site there are cookies for:
• Remarketing e behavioral targeting
AdWords Remarketing (Google Inc.)
Remarketing with Google Analytics for display advertising (Google Inc.)
Facebook Remarketing (Facebook, Inc.)
• Statistics
Google Analytics (Google Inc.)
Google Analytics with anonymized IP (Google Inc.)
There are also cookies for :
• Tag management
Google Tag Manager (Google LLC)
The site epikaservice.com uses so-called cookies "Profiling" through the Google tag manager service, aimed at creating profiles relating to the user and used in order to send advertising messages in line with the preferences expressed by the same in the context of surfing the net.
How can I disable cookies?
Most browsers are configured to accept, control or possibly disable cookies through the settings. However, please note that disabling technical cookies, even partially, could compromise the functioning of the Site and / or limit its functionality.
Disabling third-party cookies, on the other hand, does not affect navigability in any way.
Below are the links to the instructions provided by the main browsers for managing the settings on the installation of cookies:
Chrome: https://support.google.com/chrome/answer/95647?hl=it
Firefox: https://support.mozilla.org/it/kb/Gestione%20dei%20cookie
Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Safari: http://support.apple.com/kb/HT1677?viewlocale=it_IT
PRIVACY POLICY
Privacy Policy of epikaservice.com
This Application collects some Personal Data of its Users.
This document can be printed using the print command present in the settings of any browser.
Data Controller
Epika bv - VAT NL860527840B01 - Hornweg 60 - 1044AN Amsterdam (NL)
Owner contact email: info@epikaservice.com
Types of data collected
Among the Personal Data collected by this Application, either independently or through third parties, there are: Tracking Tools; Usage data; last name; telephone number; email.
Complete details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the data is collected.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Application.
Unless otherwise specified, all data requested by this application are mandatory. If the User refuses to communicate them, it may be impossible for this Application to provide the Service. In cases where this Application indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or on its operation.
Users who have doubts about which data are mandatory are encouraged to contact the owner.
Any use of Cookies - or of other tracking tools - by this Application or by the owners of third party services used by this Application, unless otherwise specified, has the purpose of providing the Service requested by the User, in addition to further purposes described in this document and in the Cookie Policy, if available.
The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Application and guarantees to have the right to communicate or disseminate them, freeing the Owner from any liability to third parties.
Method and place of processing of the collected data
Modalità di trattamento
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.
The processing is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other subjects involved in the organization of this Application (administrative, commercial, marketing, legal, system administrators) or external subjects (such as suppliers of third party technical services, postal couriers) may have access to the Data. hosting providers, IT companies, communication agencies) also appointed, if necessary, as Data Processors by the Data Controller. The updated list of Managers can always be requested from the Data Controller.
Legal basis of the processing
The Owner processes Personal Data relating to the User if one of the following conditions exists:
- the User has given consent for one or more specific purposes; Note: in some jurisdictions the Data Controller may be authorized to process Personal Data without the User's consent or another of the legal bases specified below, as long as the User does not object ("opt-out") to such treatment. However, this is not applicable if the processing of Personal Data is governed by European legislation on the protection of Personal Data;
- the processing is necessary for the execution of a contract with the User and / or for the execution of pre-contractual measures;
- the processing is necessary to fulfill a legal obligation to which the Data Controller is subject;
- the processing is necessary for the performance of a task in the public interest or for the exercise of public authority vested in the Data Controller;
- the processing is necessary for the pursuit of the legitimate interest of the Data Controller or of third parties.
However, it is always possible to ask the Data Controller to clarify the concrete legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided for by a contract or necessary to conclude a contract.
Place
The Data is processed at the Data Controller's operating offices and in any other places where the parties involved in the processing are located. For more information, contact the Data Controller.
The User's Personal Data may be transferred to a country other than that in which the User is located. To obtain further information on the place of processing, the User can refer to the section relating to the details on the processing of Personal Data.
The User has the right to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organization governed by public international law or consisting of two or more countries, such as the UN, as well as regarding the security measures adopted by the Data Controller to protect the Data.
The User can check if one of the transfers described above takes place by examining the section of this document relating to the details on the processing of Personal Data or request information from the Data Controller by contacting him at the details indicated at the beginning.
Retention period
The Data are processed and stored for the time required by the purposes for which they were collected.
Therefore:
- Personal Data collected for purposes related to the execution of a contract between the Owner and the User will be retained until the execution of this contract is completed.
- Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until this interest is satisfied. The User can obtain further information regarding the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Owner.
When the processing is based on the User's consent, the Data Controller may keep the Personal Data longer until such consent is revoked. Furthermore, the Data Controller may be obliged to keep Personal Data for a longer period in compliance with a legal obligation or by order of an authority.
At the end of the retention period, the Personal Data will be deleted. Therefore, at the end of this term the right of access, cancellation, rectification and the right to data portability can no longer be exercised.
Purpose of the processing of collected data
The User's Data are collected to allow the Owner to provide the Service, fulfill legal obligations, respond to requests or executive actions, protect their rights and interests (or those of Users or third parties), identify any malicious activities. or fraudulent, as well as for the following purposes: Statistics, Contacting the User and Tag Management.
To obtain detailed information on the purposes of the processing and on the Personal Data processed for each purpose, the User can refer to the "Details on the processing of Personal Data" section.
Details on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
Contact form
By filling in the contact form with their data, the User consents to their use to respond to requests for information, quotes, or any other nature indicated by the form header. Personal Data processed: surname; e-mail; telephone number.
Mailing list or newsletter
By registering with the mailing list or newsletter, the User's email address is automatically added to a list of contacts to which email messages containing information, including commercial and promotional information, relating to this Application may be sent. The User's email address may also be added to this list as a result of registering with this Application or after making a purchase. Personal Data processed: email.
Google Tag Manager (Google Ireland Limited)
Google Tag Manager is a tag management service provided by Google Ireland Limited.
Personal data processed: Usage data. Place of processing: Ireland - Privacy Policy.
Google Analytics (Google Ireland Limited)
Google Analytics is a web analytics service provided by Google Ireland Limited ("Google"). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google. Google may use the Personal Data to contextualize and personalize the advertisements of its own advertising network. Personal Data processed: Usage data; Tracking tools. Place of processing: Ireland - Privacy Policy – Opt Out.
User rights
Users can exercise certain rights with reference to the Data processed by the Owner.
In particular, the User has the right to:
- withdraw consent at any time. The User can revoke the consent to the processing of their Personal Data previously expressed.
- oppose the processing of their data. The user can oppose the processing of their data when it occurs on a legal basis other than consent. Further details on the right to object are indicated in the section below.
- access their data. The user has the right to obtain information on the data processed by the owner, on certain aspects of the processing and to receive a copy of the data processed.
- verify and ask for rectification. The User can verify the correctness of their Data and request its updating or correction.
- obtain the limitation of the processing. When certain conditions are met, the User may request the limitation of the processing of their Data. In this case, the Data Controller will not process the Data for any other purpose than their conservation.
- obtain the cancellation or removal of their Personal Data. When certain conditions are met, the User can request the cancellation of their Data by the Owner.
- receive their data or have them transferred to another owner. The User has the right to receive his / her data in a structured format, commonly used and readable by an automatic device and, where technically feasible, to obtain its unhindered transfer to another owner. This provision is applicable when the Data is processed with automated tools and the processing is based on the User's consent, on a contract to which the User is a party or on contractual measures connected to it.
- propose a complaint. The User can lodge a complaint with the competent personal data protection supervisory authority or take legal action.
Details on the right to object
When Personal Data are processed in the public interest, in the exercise of public authority vested in the Owner or to pursue a legitimate interest of the Owner, Users have the right to object to the processing for reasons related to their particular situation. Users are reminded that, if their Data are processed for direct marketing purposes, they can oppose the processing without providing any reasons. To find out if the Data Controller processes data for direct marketing purposes, Users can refer to the respective sections of this document.
How to exercise your rights
To exercise the User's rights, Users can direct a request to the contact details of the Owner indicated in this document. Requests are filed free of charge and processed by the Data Controller as soon as possible, in any case within one month.
Further information on the treatment
Defense in court
The User's Personal Data may be used by the Owner in court or in the preparatory stages for its eventual establishment for the defense against abuse in the use of this Application or related Services by the User. The User declares to be aware that the Owner may be obliged to disclose the Data by order of the public authorities.
Specific information
At the request of the User, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.
System log and maintenance
For needs related to operation and maintenance, this Application and any third party services used by it may collect system logs, which are files that record the interactions and which may also contain Personal Data, such as the User IP address.
Information not contained in this policy
Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.
Response to "Do Not Track" requests
This Application does not support "Do Not Track" requests. To find out if any third-party services used support them, the User is invited to consult the respective privacy policies.
Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on this Application as well as, if technically and legally feasible, by sending a notification to Users through one of the extremes of contact he has. Please therefore consult this page frequently, referring to the date of the last modification indicated at the bottom.
If the changes concern treatments whose legal basis is consent, the Data Controller will collect the User's consent again, if necessary.
Definitions and legal references
Personal Data (or Data)
Any information that, directly or indirectly, also in connection with any other information, including a personal identification number, makes a natural person identified or identifiable constitutes personal data.
Usage Data
This is the information collected automatically through this Application (including from third-party applications integrated into this Application), including: the IP addresses or domain names of the computers used by the User who connects with this Application, the addresses in URI notation ( Uniform Resource Identifier), the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.) country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (for example the time spent on each page) and the details of the itinerary followed within the Application, with particular reference the sequence of the pages consulted, the parameters relating to the operating system and the IT environment of the User.
User
The individual using this Application who, unless otherwise specified, coincides with the Data Subject.
Interested
The natural person to whom the Personal Data refers.
Data Processor (or Manager)
The natural person, legal person, public administration and any other body that processes personal data on behalf of the Data Controller, as set out in this privacy policy.
Data Controller (or Owner)
The natural or legal person, public authority, service or other body which, individually or together with others, determines the purposes and means of the processing of personal data and the tools adopted, including the security measures relating to the operation and use of this Application. The Data Controller, unless otherwise specified, is the owner of this Application.
This Application
The hardware or software tool through which the Personal Data of Users are collected and processed.
Service
The service provided by this application as defined in the relative terms (if available) on this site / application.
European Union (or EU)
Unless otherwise specified, any reference to the European Union contained in this document is intended to be extended to all current member states of the European Union and the European Economic Area.
Cookie
Cookies are Tracking Tools which consist of small pieces of data stored in the User's browser.
Tracking Tool
By Tracking Tool we mean any technology - eg. Cookies, unique identifiers, web beacons, integrated scripts, e-tags and fingerprinting - which allow users to be tracked, for example by collecting or saving information on the User's device.
Legal references
This privacy statement is drawn up on the basis of multiple legislative systems, including articles. 13 and 14 of Regulation (EU) 2016/679.
Unless otherwise specified, this privacy statement only concerns this Application.
Last modification date: 06/29/2022